Shipping policy

Shipping Policy

Thank you for shopping at Scully Creations. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for details on shipping methods, costs, and estimated delivery times.

1. Order Processing:

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Personalized items may require additional processing time.

2. Shipping Methods:

  • We offer the following shipping methods:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1-2 business days

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the selected shipping method.
  • You can view the shipping cost for your order during the checkout process before making a payment.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order by clicking on the tracking link provided in the email or by logging into your account on our website.

5. International Shipping:

  • We offer international shipping to select countries.
  • International shipping costs and delivery times vary based on the destination.
  • Import duties, taxes, and charges are not included in the item price or shipping cost and are the buyer's responsibility.

6. Delivery Estimates:

  • Estimated delivery times are provided for each shipping method during the checkout process.
  • Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing or unforeseen postal delays.

7. Address Accuracy:

  • It is the responsibility of the customer to provide accurate and complete shipping information.
  • We are not responsible for orders delivered to an incorrect address provided by the customer.

8. Shipping Delays:

  • In the rare event of a shipping delay, we will notify you promptly and work to resolve the issue.

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [customer service email].

Thank you for choosing Scully Creations!